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We are committed to providing quality customer service - to the owners of the buildings we manage, to the tenants who occupy space in those buildings and to the employees who operate them. An agreement for property management services is more than a business contract - it is a commitment from Redcliff to provide effective, responsible and reliable service to all business associates. Profitable, well-managed properties result from a strategic partnership between the owner/asset manager and the property manager. We focus on delivering a complete program of high-quality property management services comprised of innovative strategies and unique tenant retention programs. Taking the approach that each property has its own unique style and character, Redcliff develops and implements a custom business plan for each building and establishes a proactive and effective leasing program through our in-house team of retail and office leasing experts. The result of these efforts is a consistent focus on creating enduring value for owners and tenants alike.
Building operations and site maintenance - highly skilled operators ensure the streamlined workflow of all building systems through the Angus AnyWhere™ maintenance management system including mechanical, electrical, fire protection, life safety, security and parking systems; general maintenance includes housekeeping, landscaping, snow removal and exterior cleaning Marketing - promoting the Redcliff brand through many vehicles including: corporate sponsorships of industry events; creation of broker events; creating and maintaining an array of tenant services programs; advertising and fund raising activities Leasing - in-house team of leasing specialists; interaction and relationship building with tenants and brokers; coordinating property marketing initiatives Finance and accounting - maintain records of all financial statements and transactions for each property; accounts payable/receivable; creating customized financial documents for building owners; budgeting process; reporting systems Construction management - space planning, design and construction of tenant space and building improvements; obtain all required approvals and coordinate projects from inception to completion Tenant services - on-line maintenance request program; on-line concierge; tenant newsletter; tenant events; toll free line and after hours building services Lease administration - develop standardized lease policies, procedures and documents; conduct lease audits; conduct negotiations with tenants or their solicitor; maintain legal library
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